Privacy Policy for Betopian

1. Introduction

This Privacy Policy explains how Betopia Group (“we”, “us”, or “our”) collects, uses, stores, and shares information when you use the Betopian mobile application (the “App”) on Android and iOS.

Betopian is an internal employee / workplace app for Betopia Group. It helps authorized users access HR and workplace features such as attendance, leave, announcements, chat/calls, mail, wellness/fitness logging, and related tools.

2. Who this policy applies to

This policy applies to employees, contractors, and other authorized users who access Betopian with company credentials. The App is intended for workplace use and is not directed to the general public or to children.

3. Information we collect

Depending on the features you use and permissions you grant, we may process:

3.1 Account and identity information

• Name, employee ID, email address, phone number, department, and role
• Profile photo and other profile details you choose to provide
• Authentication / sign-in data (including Microsoft SSO session information where enabled)

3.2 Workplace and HR activity data

• Attendance punch records, leave requests, approvals, and related workflow data
• Announcements, feed posts, comments, reels/media you upload, and similar content
• Support / SOS contact usage initiated from the App
• Mail content accessed through connected company mail features (for your own mailbox access)
• Chat messages, call signaling metadata, and related communication records

3.3 Location data

• Precise or approximate location when you use features that require it (for example attendance punch, employee visits / check-ins, fitness walk tracking, or emergency SOS-related flows)

3.4 Device and technical data

• Device model, operating system, app version, language, and network status
• Push notification tokens (for example via Firebase Cloud Messaging)
• Crash / diagnostic logs needed to keep the App reliable and secure
• Local preferences stored on your device (for example settings cached locally)

3.5 Media, microphone, camera, and files

• Photos, videos, or files you select for profile updates, feed/reels, or attachments
• Camera and microphone audio/video during calls or meetings you join

3.6 Motion / step data (optional fitness features)

• Step counts and related activity data from the device motion / activity sensors when you use Fitness Check features

Important: Betopian does not integrate with Android Health Connect or Apple HealthKit for health data sync.

3.7 Biometric unlock (device-local)

• Where enabled, biometric authentication (for example fingerprint / Face ID) is used by the operating system to unlock a local session on your device. We do not receive or store your biometric templates.

3.8 NFC (optional)

• NFC may be used to share or read contact / virtual card information when you choose that feature.

4. How we use information

We use the information above to:

• Provide and operate App features for authorized workplace use
• Authenticate users and protect accounts / sessions
• Process attendance, leave, HR workflows, and related employee services
• Enable communication (chat, calls, notifications, mail access)
• Improve reliability, security, and user experience
• Comply with legal, audit, and company policy requirements
• Respond to support requests and security incidents

We do not sell your personal information.

5. App permissions (Android / iOS)

The App may request the following permissions. Access is used only for the stated purposes and, where required, only after you grant permission:

• Internet / network: to connect to Betopia services and third-party providers used by the App
• Location: attendance, visits, fitness walk tracking, and safety/SOS-related features
• Camera: video calls / meetings and media capture where offered
• Microphone: audio and video calls
• Photos / media / storage: selecting or saving images and videos for profile, feed, or related features
• Notifications: push alerts for workplace updates and messages
• Phone / call-related permissions: placing support/SOS calls and handling in-app call experiences
• Activity recognition / motion: step counting for Fitness Check
• NFC: contact / virtual card sharing and reading
• Biometric / fingerprint: optional local unlock of signed-in sessions
• Bluetooth / nearby device access (where applicable): supporting call and connectivity features

You can revoke most permissions in your device settings. Some features will stop working if required permissions are denied.

6. How we share information

We may share information only as needed with:

• Betopia Group systems and authorized administrators for HR, IT, and workplace operations
• Service providers that help us run the App, such as:
  • Google Firebase (for example push notifications and related backend services)
  • Microsoft identity / mail services (when you use Microsoft SSO or company mail features)
  • Hosting, analytics/diagnostics, or infrastructure vendors under appropriate controls
• Legal / safety authorities when required by law or to protect rights, safety, and security

We require service providers to process data only for the services they provide to us and in accordance with applicable law.

7. Data retention

We retain personal and workplace data for as long as needed to provide the App, meet company HR/compliance needs, resolve disputes, and satisfy legal obligations. Local device caches and preferences may remain on your device until you clear app data or uninstall the App.

8. Security

We use administrative, technical, and organizational measures designed to protect information (including encrypted transit where supported, access controls, and secure storage practices). No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9. Your choices and rights

Depending on applicable law and company policy, you may request to:

• Access or correct certain personal information
• Ask questions about how your workplace data is processed
• Request deletion or restriction where legally permitted (some employment records may need to be retained)
• Manage notification and permission settings on your device

For employment-related records, requests may be handled through Betopia Group HR / IT processes in addition to this App privacy channel.

10. Children’s privacy

Betopian is not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal information through the App, contact us and we will take appropriate steps.

11. International processing

Information may be processed and stored in Bangladesh and/or other countries where Betopia Group or its service providers operate. Where required, we take steps to protect information in accordance with applicable law.

12. Third-party links and services

The App may open links to Betopia websites or third-party services. Their privacy practices are governed by their own policies. This Privacy Policy applies to the Betopian App and related Betopia Group processing described here.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the App after an update means you accept the revised policy, unless applicable law requires additional notice or consent.

14. Contact us